Ally $500 Bonus Offer

aja8888 said:
I went to my Schwab brokerage account where I had previously transferred money into from Ally. I attempted to do a transfer out to ally of $50,000.00. I almost got the transfer to work except a screen popup flashed and disappeared every time I tried. And then the transfer froze the screen. :(

I disabled all the popup blockers I could find (I use the Chrome browser) and kept trying with no success. I got an idea and downloaded the Brave Browser and gave it a try and SUCCESS! (transfer happens 10/17) :)
Click to expand...

Yes, I just recently switched to Brave as well and so far, I'm quite happy with it. Several minor annoyances disappeared compared to Safari, Chrome, or Firefox. For example, the ESPN website is notorious for gumming up on those latter three browsers, but on Brave, I have had it open for 2 weeks straight and ESPN still responds like a champ. Quite impressed with all other aspects so far too.
 
euro said:
Yes, I just recently switched to Brave as well and so far, I'm quite happy with it. Several minor annoyances disappeared compared to Safari, Chrome, or Firefox. For example, the ESPN website is notorious for gumming up on those latter three browsers, but on Brave, I have had it open for 2 weeks straight and ESPN still responds like a champ. Quite impressed with all other aspects so far too.
Click to expand...


Yes, I like the feel of the brave Browser and may just use it all the time going forward.
 
euro said:
My guess is that what will count as baseline is whatever the balance was at the time you signed up for the bonus. I could be wrong - I don;t intend to test the hypothesis - I'll just add 50k to the current balance and leave everything there until January
Click to expand...

I believe they made first thing 10/12/22 the baseline. So if funds were removed 10/12 or later it will count against your new money added. You could always add more before 10/31 to make up for it.
 
Surprise, surprise. Ally, which I have always hated due to their "We're just dying to serve you, except when you actually need service" attitude, is pulling the "our team is swamped" card. At 9 a.m., at that. Am I supposed to call at midnight? I guess, with so many customers, they don't really need my $50K.

"Our team is swamped and trying their best to get back to everyone as quickly as possible. You’ll be waiting much longer than expected (more than 4 hours), so you may want to come back later or use online services if you can. Thanks for being patient with us.
Info - 9:09 AM"

"Use online services if you can," indeed! This message is from their chatbot. How much more "online" can I get?

The reason I'm trying to contact them is that when I logged into my online savings account, it told me that I wasn't eligible to transfer funds. Clearly, that is an error on their side.
 
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Amethyst said:
Surprise, surprise. Ally, which I have always hated due to their "We're just dying to serve you, except when you actually need service" attitude, is pulling the "our team is swamped" card. At 9 a.m., at that. Am I supposed to call at midnight? I guess, with so many customers, they don't really need my $50K.

"Our team is swamped and trying their best to get back to everyone as quickly as possible. You’ll be waiting much longer than expected (more than 4 hours), so you may want to come back later or use online services if you can. Thanks for being patient with us.
Info - 9:09 AM"

"Use online services if you can," indeed! This message is from their chatbot. How much more "online" can I get?

The reason I'm trying to contact them is that when I logged into my online savings account, it told me that I wasn't eligible to transfer funds. Clearly, that is an error on their side.
Click to expand...

Did you already sign up for the 1% deal with the same email ?

Not eligible to transfer funds is strange wording, have you transferred funds from where ever you are trying to pull the funds from before ?
 
Per the FAQs and customer rep, my existing joint Ally savings account is excluded from the offer since it is "owned by a trust" even though DW and I are the trustee's (TTEE).
 
daver said:
Per the FAQs and customer rep, my existing joint Ally savings account is excluded from the offer since it is "owned by a trust" even though DW and I are the trustee's (TTEE).
Click to expand...

You could open a new joint account and make the trust the beneficiary to grab the deal, then close it once done with it.
 
Gonna take a whole lot more than $500 to get me to ever deal with Ally again.
 
Anyone have this problem and if yes, how did you solve it. I attempted to enroll several times to an existing account but when I hit Submit, I get a pop-up window with two buttons that need to be clicked but no matter what I do, the buttons are NOT input capable so I can't enroll. I even scrolled down the pop-up window content, thinking this will make the two buttons input available, but not. For myself, I had to call Ally and had to wait an unheard of 125 minutes before got someone to help enroll me. Now I have the same problem with my wife's account. I also can't go through adding a new account route because we have a maximum number of saving accounts.
 
I am an Ally customer and I've used the Ally CD's and high-yield savings accounts in conjunction with my main account at Fido. I've been getting the 1% bonus email solicitations from Ally for a few weeks now and I've considered it. I checked this morning and the best rate at Ally is 3.25% for a 12-month CD. But I can get a brokered 12-month CD from Fido for 4.35% and a 12-month Treasury for 4.5% - both of which beat the CD with the bonus.
 
JohnnyBGoode said:
I am an Ally customer and I've used the Ally CD's and high-yield savings accounts in conjunction with my main account at Fido. I've been getting the 1% bonus email solicitations from Ally for a few weeks now and I've considered it. I checked this morning and the best rate at Ally is 3.25% for a 12-month CD. But I can get a brokered 12-month CD from Fido for 4.35% and a 12-month Treasury for 4.5% - both of which beat the CD with the bonus.
Click to expand...
And don't forget, if you live in a state with state and local income tax, the treasury bills are tax exempt.
 
Darn, I recently moved money from Ally (2.25%) to another bank (2.6%), but still left a sizable sum in Ally.
Whew! Now I can move it back to Ally and get that 1% bonus------but I'll miss out on $60-$80 for the money I left in.

BTW, CIT is now paying 3.00%
 
After waiting over an hour on the phone (I put it on speaker, and did various desk-bound chores while waiting for a human to come on the line) I learned that Ally had locked my account because I hadn't made a transaction in over a year. Well, I'm funny that way; I just can't get around to every little account to tell it that I love it and need it. Especially one as inefficient in customer service as Ally.

"Oh, give them a break - with an offer like that, of course they are swamped," you say? Whereupon I respond, "If I want to attract more customers, part of the deal is that I ensure I have enough staff on hand to deal with the extra business."

Anyway, the Ally rep said she'd entered a request to re-activate my account. I still have till the 31st to fund it.



Sunset said:
Did you already sign up for the 1% deal with the same email ?

Not eligible to transfer funds is strange wording, have you transferred funds from where ever you are trying to pull the funds from before ?
Click to expand...
 
JohnnyBGoode said:
I am an Ally customer and I've used the Ally CD's and high-yield savings accounts in conjunction with my main account at Fido. I've been getting the 1% bonus email solicitations from Ally for a few weeks now and I've considered it. I checked this morning and the best rate at Ally is 3.25% for a 12-month CD. But I can get a brokered 12-month CD from Fido for 4.35% and a 12-month Treasury for 4.5% - both of which beat the CD with the bonus.
Click to expand...

The effective rate of the Ally bonus (assuming you don't have captured money there) is 5.27%. That beats the Fido CD and 1 year T-Bill.

Yes, you have to gamble that rates on 1/15/23 that you will have when the money becomes freed up (2/15/23 for the $500) are decent. I'm willing to take that bet.

So count me in to grab the $500 for tying up $50K at 2.25% for less than 3 months.
 
euro said:
Care to share your experience so we might all learn?
Click to expand...

Sure. I'll try to make it as short as I can. Opened a 2nd account at Ally and was promised a loyalty bonus. When I could see the account online, the loyalty bonus wasn't applied. Called many times and was then told I wasn't eligible for the loyalty bonus with no specific reason disclosed. After numerous phone calls escalated to supervisors, they told me they would go back through the recorded lines to verify that's what I was told and they would call me back. Of course, they never called me back. So after more calls to them, they admitted that I was told I would get the loyalty bonus and they would apply it. After another 2 weeks, it wasn't applied, so I told them to just close all my accounts immediately and ACH or wire the proceeds to my credit union. They said they would close the accounts and wire the proceeds to my credit union, but it never happened. Finally, I got the Office of Comptroller of Currency involved and it was escalated to executive management where they then went ahead and closed the account as I requested, but failed to credit all the interest due, even though I had discussed the amount of interest due with executive management and we had agreed on the amount. I was just glad to be done with them at that point and will never go back. You can never talk to the same person twice, and they never call you back as they promise. I'm not sure if they are totally incompetent or unethical or both. Too much wasted time experiencing a clearly broken internal system talking with people who clearly have no authority to solve rather mundane issues. Life is too short to deal with Ally ever again.
 
I have concluded it's a combination of understaffing and incompetence. Plus, the sweet little things talk down to older customers - I was informed, this time, that I "must have missed a step," and that was why I hadn't been able to fund my bonus application. So I went over every step with the SLT until it was clear I hadn't missed a thing...the issue was with Ally having frozen my account (although there was no indication of this, and I found no notification from them in my email).

If anything else goes amiss with this bonus process, I'm closing my account too.

freedomatlast said:
S'm not sure if they are totally incompetent or unethical or both. Too much wasted time experiencing a clearly broken internal system talking with people who clearly have no authority to solve rather mundane issues. Life is too short to deal with Ally ever again.
Click to expand...
 
I had difficulty opening a new account....(previous accounts, old online access, challenge making joint)....and when it was time for human help, the chat wait was 4 hours and the website said 1 minute wait but was 20 minutes when called.

I sent a secure message to close the account (seems it opened but not joint) and the response back was that I needed to reply back with how I wanted the proceeds sent to me....even though the account is zero!

I then answered that question and I've been waiting for a response that it is CLOSED.

My experience with all that indicated Ally is not an ally for me and I need to run away now.
 
Amethyst said:
I learned that Ally had locked my account because I hadn't made a transaction in over a year. Well, I'm funny that way; I just can't get around to every little account to tell it that I love it and need it.
Click to expand...

I too would have concerns over an account that locks you out whenever there is a year of inactivity. Some financial institutions that do the same will say that simply logging into your account once a year qualifies as activity. Did the Ally rep say what would qualify as a transaction that would prevent a lockout?
 
I would hope my financial advisor would make me more than that in four months.
 
I could put $25K towards this. Or put $25K towards I-Bond gifting for 2024 delivery. Have not done the math. Decisions, decisions... :)
 
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