I have had similar experience. Fido reps were calling, emailing me multiple times wanting me to meet/talk to their local reps "as a free benefit provided by Fido". On their 3rd unscheduled phone call to my cell, I asked the rep to not contact me any more because I am fine investing my $ myself. They stopped calling me after that. I am happy to be left alone and I am fine with not having a dedicated rep even though I am a private client. It sounds to me like Freedom did have to pay for his extra after all
Nothing is really free after all.
Extra note: on the few occasions that I needed help, Fido reps were very helpful. They are first class in my opinion, so nothing against them.