Somehow I had gotten the impression that returns to Amazon were free.
I recently tried to return a book that was intended as gift to GD. Turns out she already had it so I used the url on the gift receipt to return. I was surprised that they expected me to pay $6 for the UPS shipping.
Has AMZN changed their return policy or did I answer some question wrong.
I didn't see any answer that reflected the real reason for return so I just made a best guess. I eventually called AMZN and got a friendly rep to keep their reputation alive so they paid for the postage and told me that credit would not be the usual after it is received but 2-3days after the call.
The website seems to suggest that only AMZN errors will result in a free return.
I recently tried to return a book that was intended as gift to GD. Turns out she already had it so I used the url on the gift receipt to return. I was surprised that they expected me to pay $6 for the UPS shipping.
Has AMZN changed their return policy or did I answer some question wrong.
I didn't see any answer that reflected the real reason for return so I just made a best guess. I eventually called AMZN and got a friendly rep to keep their reputation alive so they paid for the postage and told me that credit would not be the usual after it is received but 2-3days after the call.
The website seems to suggest that only AMZN errors will result in a free return.