Anyone Else Having Trouble With Outlook?

[freedomatlast]

My internet and email service provider made me change my password today.

So, I went to my phone and updated the password and Outlook works just fine.

On my laptop, I went into account settings then server settings to update the password like I have many times before, and it won't take the new password. I delete the old password, type in the new one and I get a message that says "Something went wrong and Outlook couldn't save your account settings. Try again." I've tried again literally at least 25 times off and on for the last 4 hours several different ways and keep getting the same message.

Any ideas to find resolution would be greatly appreciated.

Running Windows 10, Office 2016 Professional on a two year old Dell.

 

[street]

I wish I could help but all I can do is wish you the best and hope the issue can get resolved. Nothing worse when I have issues with computer related problems.

Good Luck.

 

[GenXguy]

The subject of this thread says Outlook Express, which is obsolete. But then the first post says Outlook. I would just google the error message for some ideas how to resolve. Just don't download any files trying to fix it that could just be malware.

 

[shanehus]

Try watching this vide. It might help you

 

[freedomatlast]

Thanks to all that responded.

Shanehus, special thanks to you!! Finding outlook in the control panel with Office 16 Professional was quite a bit different than in the video, and it alluded me last night. It took awhile to figure that out, but with the help of that video, I was able to solve the issue!

I see you are a fairly new member so welcome to ER.org and thanks so much again for providing that. In all my searching for something like that last night, I didn't see that.

Have a great day!

PS...And yes the title should read Outlook, not Outlook Express. The edit function disappeared before I could change it. If one of the mods wanted to fix that for me, I'd appreciate it.

 

[GenXguy]

Thanks to all that responded.

Shanehus, special thanks to you!! Finding outlook in the control panel with Office 16 Professional was quite a bit different than in the video, and it alluded me last night. It took awhile to figure that out, but with the help of that video, I was able to solve the issue!

I see you are a fairly new member so welcome to ER.org and thanks so much again for providing that. In all my searching for something like that last night, I didn't see that.

Have a great day!

Good to hear. Really thought it was odd to see a thread with a subject about Outlook Express.

 

[street]

Yes, good to hear. It always amazes me with the expertise help you can get on ER in any subject that comes up.