Koolau
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
More likely once the check clears to close the accounts, I will write a letter to the bank president of this branch bank and explain why I closed the account. I have access to their deposit information with comparison to other local banks, and they have been losing significant deposits in recent years. I suspect I am not the only one unhappy with them. They used to be just a local bank, and they were purchased a few years ago by a state-wide chain. Since then, they have been going downhill.
The bank account my parent opened with the local bank in the early 50s had handled the small business checking account for perhaps 45 years. It had gone through a few name changes since then, of course. DW managed the family business in later years and we eventually bought it.
We liked the convenience with a bank branch just blocks away where we could do a night drop since there was significant cash business. We never wanted to leave cash in the building at night. So, one day, the bank says there will be a "fee" of $3 to use the night drop - after all, the poor teller has to pull the bag out of a locked bin in the morning and complete the paper w*rk and then mail the deposit slip. We pointed out that we kept an average of 35K in their checking. No sale. We told them that we would close the account. Didn't even respond. So, we closed the account.
Some eager beaver bank exec. from that bank called 6 months later and asked why we had closed the account and asked what he could do to get our business (and $35K) back. THAT was a fun call.