Several years ago I made a mistake with one of the satellite companies. I signed up online, gave my CC for automatic billing which was required for the lower rate I was "promised". Read what little there was to read on the website and scheduled the install.
The house I live in is about 100 years old, an inherited family house. It has a very small crawl space and the guy really had a hard time doing the install. He mentioned several times that he was going to be late for his next appointment and how the company scheduled the apts. too close together and when dealing with difficult houses like this one.
At the end, he handed me something to sign saying he had completed the install. Then he handed me a contract that had to be 4 pages long in little teeny tiny legalese. It would have taken me a good hour or more to carefully read it. The guy was standing there tapping his foot impatiently waiting. I told him I told him I wanted to read it and he told me that he couldn't leave without it, he would get in serious trouble. I felt pressured and quickly scanned it then signed.
Lets not go into it, but say that it ended up being a really bad idea.
Yesterday, I had someone come out an install some kind of boosted WIFI. (I don't know exactly what it is or how it works, but it is Great!) Anyway, had almost the exact same scenario as happened with the satellite guy. This time, I did at least have the presence of mind to write my own terms as I read them on the website across the bottom of the contract above where I signed. Not sure how much it would actually mean though.
I am mad at myself. Mad that I allowed the installer to hand me a multi-page contract at the last minute. Mad that he stood over me waiting for me to sign it and mad that against my better judgment and signed it. I should have simply refused and told him that he should have given it to me at the beginning if he expected to sign something like that.
I wonder how many people are willing to simply say NO, I won't sign this, if you get in trouble, that's tough, next time you'll give the person the paperwork at the beginning of the appointment.
The house I live in is about 100 years old, an inherited family house. It has a very small crawl space and the guy really had a hard time doing the install. He mentioned several times that he was going to be late for his next appointment and how the company scheduled the apts. too close together and when dealing with difficult houses like this one.
At the end, he handed me something to sign saying he had completed the install. Then he handed me a contract that had to be 4 pages long in little teeny tiny legalese. It would have taken me a good hour or more to carefully read it. The guy was standing there tapping his foot impatiently waiting. I told him I told him I wanted to read it and he told me that he couldn't leave without it, he would get in serious trouble. I felt pressured and quickly scanned it then signed.
Lets not go into it, but say that it ended up being a really bad idea.
Yesterday, I had someone come out an install some kind of boosted WIFI. (I don't know exactly what it is or how it works, but it is Great!) Anyway, had almost the exact same scenario as happened with the satellite guy. This time, I did at least have the presence of mind to write my own terms as I read them on the website across the bottom of the contract above where I signed. Not sure how much it would actually mean though.
I am mad at myself. Mad that I allowed the installer to hand me a multi-page contract at the last minute. Mad that he stood over me waiting for me to sign it and mad that against my better judgment and signed it. I should have simply refused and told him that he should have given it to me at the beginning if he expected to sign something like that.
I wonder how many people are willing to simply say NO, I won't sign this, if you get in trouble, that's tough, next time you'll give the person the paperwork at the beginning of the appointment.