This is a work in progress.
My home phone is Voip, with Vonage. We use it very little, so have gone to the
200 minute (outgoing) plan, which costs $9.99/mo. A good price, that ends up costing $16.87 with taxes and some unexplained fees.
Since the modem is getting "chancy" and periodically loses signal, decided to try the MagicJack Plus. $59.95 including one year service.
On signing into MagicJack, the $10.00 porting cost comes up, which I ok. The statement comes up... "five to ten days" to complete porting, but I can use the MagicJack phone to call out.
The rest of this is not about the cost, but the process, which I don't find to be explained in a way I can understand. An exercise based on curiosity.
........................
After being told I can call out, I find that I can't... (fine... I still have Vonage..)
but wondering why I was told I could call out, and with nothing happening and no email confirmation, I call MagicJack for a one hour discussion with two techs, a supervisor, and an escalation to the technical department, with a promise that next day I'll be able to call out...
Didn't happen. Another call (before you say it... I have too much time on my hands) and after 3/4 of an hour.. I can call out.
Now... re: my Vonage A/C... the next automatic prepay will be in 8 days. If the porting doesn't happen, I'll get another bill. I expect that will happen, and that I won't bother to go to my credit account for arbitration.
Not a big deal, but seems like a lot of work, and uncertainty. Since I've seen some complaints about porting phones, am wondering if anyone else has done this and had problems, either with time to switch the number, or overbilling from either the new or the old provider, or stopping the automatic billing.
My home phone is Voip, with Vonage. We use it very little, so have gone to the
200 minute (outgoing) plan, which costs $9.99/mo. A good price, that ends up costing $16.87 with taxes and some unexplained fees.
Since the modem is getting "chancy" and periodically loses signal, decided to try the MagicJack Plus. $59.95 including one year service.
On signing into MagicJack, the $10.00 porting cost comes up, which I ok. The statement comes up... "five to ten days" to complete porting, but I can use the MagicJack phone to call out.
The rest of this is not about the cost, but the process, which I don't find to be explained in a way I can understand. An exercise based on curiosity.
........................
After being told I can call out, I find that I can't... (fine... I still have Vonage..)
but wondering why I was told I could call out, and with nothing happening and no email confirmation, I call MagicJack for a one hour discussion with two techs, a supervisor, and an escalation to the technical department, with a promise that next day I'll be able to call out...
Didn't happen. Another call (before you say it... I have too much time on my hands) and after 3/4 of an hour.. I can call out.
Now... re: my Vonage A/C... the next automatic prepay will be in 8 days. If the porting doesn't happen, I'll get another bill. I expect that will happen, and that I won't bother to go to my credit account for arbitration.
Not a big deal, but seems like a lot of work, and uncertainty. Since I've seen some complaints about porting phones, am wondering if anyone else has done this and had problems, either with time to switch the number, or overbilling from either the new or the old provider, or stopping the automatic billing.