JPatrick
Thinks s/he gets paid by the post
- Joined
- Jun 3, 2005
- Messages
- 2,610
Sure I have bigger better things to fuss about, but this irked me.
I know The Family Handyman magazine has lots of readers here, I am quite a fan myself.
So today I receive the November issue--and a letter: The letter sings the praises of the issue I hold in my hand. It has twice as many features--more pages that ever, yada, yada. In fact, they say, it is so big that they decided to treat it as a "special issue" and count it towards two of my regular issues. They promise to adjust (shorten) my subscription accordingly. Of course if I don't agree I can call and they will credit my subscription.
OK, on with the fact check. I compared this issue with the past two months. Sept and Oct both had 7 features. The Nov issue has 13. Page count for Sep and Oct is 112, while Nov has 128. So it is bigger, but we could quarrel with the size claim they make, but I won't.
However, all that aside, my heartburn is that they just arbitrarily shortened the term of my (paid for) subscription, and then told me if I didn't like it I could take the time to call.
This trick sounds like a good way for them to enhance their bottom line at our expense. Sell the advertising at a premium (special issue) save the mailing expense of mailing that extra issue, ( the one we are now not getting) and cause everyone's subscription to expire one month early.
Should I be upset, and if you are a subscriber, what will you do?
EDIT: Lo and behold, someone has already established a website bitching about this..
http://voiceacomplaint.com/2011/10/family-handyman-magazine-scam/
I know The Family Handyman magazine has lots of readers here, I am quite a fan myself.
So today I receive the November issue--and a letter: The letter sings the praises of the issue I hold in my hand. It has twice as many features--more pages that ever, yada, yada. In fact, they say, it is so big that they decided to treat it as a "special issue" and count it towards two of my regular issues. They promise to adjust (shorten) my subscription accordingly. Of course if I don't agree I can call and they will credit my subscription.
OK, on with the fact check. I compared this issue with the past two months. Sept and Oct both had 7 features. The Nov issue has 13. Page count for Sep and Oct is 112, while Nov has 128. So it is bigger, but we could quarrel with the size claim they make, but I won't.
However, all that aside, my heartburn is that they just arbitrarily shortened the term of my (paid for) subscription, and then told me if I didn't like it I could take the time to call.
This trick sounds like a good way for them to enhance their bottom line at our expense. Sell the advertising at a premium (special issue) save the mailing expense of mailing that extra issue, ( the one we are now not getting) and cause everyone's subscription to expire one month early.
Should I be upset, and if you are a subscriber, what will you do?
EDIT: Lo and behold, someone has already established a website bitching about this..
http://voiceacomplaint.com/2011/10/family-handyman-magazine-scam/
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