aja8888
Moderator Emeritus
Ok. We made our first attempt to sign up.
The good:
- confirmed it doesn't throttle till 30G.... Per user. (That last bit is important to me.... My kids' YouTube watching won't leave me hanging.)
- confirmed only one person needs to be over 55
- confirmed the $60 is all in.... Taxes, fees, etc are included in that $60.
The bad:
- the two employees already had customers. Customers that seemed to take a long time. A very long time.... We waited an hour till we were helped.
- I didn't realize you need to unlock your credit to switch phone carriers. (I froze all three credit reports a while back.) Apparently you do.... And I didn't have my PIN with me. That was problem #1.
- you also need a pin to Port your number from another carrier.
So today I went through the process of unlocking credit. (Needed to do this since we're in the market for a new car and if the financing deal is good we'll finance it.)
For ting users you can get the pins under your account status.... Bottom of the page of the second account page.
We'll try again next week.
Rodi:
Thanks for the info. We will be doing this next month. Recently, we switched CC's to PenFed last month to get the 2% deal. I had frozen all three credit agencies and PenFed said I only had to unfreeze Equifax for a day or two.
Did T-Mobile specify which agency to unfreeze?
Thanks