This isn't urgent, but it annoys me so I thought I'd see if anyone here has some insight into the problem.
Our local phone company, AT&T, says they can't provide DSL service at our address. I think they said they could provide phone service. The weird thing is, we live in a densely populated area, and other houses in our 4-block neighborhood get DSL service. This includes some houses at the bottom of our street (nearer the main cross street) and some at the top of our street, with our house in between. Houses behind us can get it as well. These are small houses, close together. In addition, there's a switching station 3 blocks away (or at least DH says it's a switch).
When I call AT&T, I of course only get salespeople who seem to be working from the same database that's on the website, and they can't tell me anything about why I can't get service. The closest I've come to a real answer is one guy who said, "You know, I usually tell people that we just can't give you service yet. But in your case, in the area you live in, I have no idea. There must be something cost-prohibitive about providing service there, is the only thing I can think of."
So - any ideas? We first came upon this problem about 5 years ago, and I was really astonished to find recently that it's still an issue.
Our local phone company, AT&T, says they can't provide DSL service at our address. I think they said they could provide phone service. The weird thing is, we live in a densely populated area, and other houses in our 4-block neighborhood get DSL service. This includes some houses at the bottom of our street (nearer the main cross street) and some at the top of our street, with our house in between. Houses behind us can get it as well. These are small houses, close together. In addition, there's a switching station 3 blocks away (or at least DH says it's a switch).
When I call AT&T, I of course only get salespeople who seem to be working from the same database that's on the website, and they can't tell me anything about why I can't get service. The closest I've come to a real answer is one guy who said, "You know, I usually tell people that we just can't give you service yet. But in your case, in the area you live in, I have no idea. There must be something cost-prohibitive about providing service there, is the only thing I can think of."
So - any ideas? We first came upon this problem about 5 years ago, and I was really astonished to find recently that it's still an issue.