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Old 06-16-2016, 10:15 AM   #1
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Thread notifications go to "Junk" folder

For the past six months or so, when this website sends me a notification that someone has replied to a thread I am subscribed to, the email goes to my "Junk" folder. I've tried everything I can think of, and have researched it on the internet, but have not found a way to get the messages redirected back to my inbox.

I'm using a Macbook Pro, and the Apple mail client. Has anyone else had this problem and found a solution for it?
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Old 06-16-2016, 10:24 AM   #2
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Maybe it depends on who is replying?
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Old 06-16-2016, 01:48 PM   #3
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Who is your email provider? (ie what does your email address end in. gmail.com yahoo.com?)

I was able to force items with a gmail filter to avoid being sent to junk/spam folder.

Email "deliverablity" issues such as this, on the receiving end, are a bit of a pet peeve of mine that I have spent a significant amount of time researching/understanding.

-gauss
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Old 06-16-2016, 02:04 PM   #4
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If you move a few of them from the junk folder the program learns that you want to see them and starts to put them in your inbox.
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Old 06-16-2016, 02:27 PM   #5
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put the address that they are coming from in your "Contacts" or address book or whatever. Usually, if it sees you send to that address, it white-lists it.


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Old 06-16-2016, 05:03 PM   #6
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I'm using a .me mail address (Apple Mail). I believe it's the same as a .icloud address.

I tried adding the recipient to my contacts, and I moved a few emails from junk to inbox.

Now I guess I'll wait until I receive the next reply to see where it goes. Thanks to all so far for the suggestions.
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Old 06-17-2016, 04:40 AM   #7
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Apple Mail itself doesn't have a whitelist. As lemming said, it relies on you correcting its mistake a number of times so it can learn that the email is valid. If the manual approach doesn't work after a reasonable number of times, then they suggest you have to talk to support.
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Old 06-17-2016, 07:07 PM   #8
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It's working again! I'm not sure if adding it to contacts or moving the emails from junk to inbox (or both) was the solution, but thanks again for the help! I kept replying to people's threads and then forgetting to check back for replies, and without the reminders I just dropped out of sight and never got back to people. It's nice to be back on line again.
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