I, as I am sure many of you, have had to make the decision whether or not we tell company that they have under-charged us. I've gone both ways, most of it happening at the grocery store with relatively small $ amounts. But today, I couldn't believe the $$$s involved.
We are in the process of doing some remodeling to our 'forever home' and engaged a local, family owned business to replace window treatments (blinds, silhouettes, custom drapes) after installing all new windows and getting rid of the old, sun damaged stuff. Total bill $9,300. Line items: 350, 970, 1,100, 1,450, 1,850, 2,800; all pre tax. Can you guess which one they forgot to input into QuickBooks... ...yep, $3,300 incl. tax!
I must admit, it took me a few nano seconds before I decided what I should do. But, I'm not sure I would have made the same decision if they had forgotten to bill one of the low end line items.
You?
We are in the process of doing some remodeling to our 'forever home' and engaged a local, family owned business to replace window treatments (blinds, silhouettes, custom drapes) after installing all new windows and getting rid of the old, sun damaged stuff. Total bill $9,300. Line items: 350, 970, 1,100, 1,450, 1,850, 2,800; all pre tax. Can you guess which one they forgot to input into QuickBooks... ...yep, $3,300 incl. tax!
I must admit, it took me a few nano seconds before I decided what I should do. But, I'm not sure I would have made the same decision if they had forgotten to bill one of the low end line items.
You?