Speaking of Walmart.....Yesterday (and today).....
There are 7 super Walmart's within a 15 mile radius of our house.
Yesterday, I go online and order a $200 barbecue grill (to catch a sale price) for a birthday gift for a family member. I chose "store pickup" as the store I picked showed the grill was in inventory. All is good (so far).
Next, I don't get a "ready for pick up" e-mail as I am supposed to....for 4 hours. So I call the store and ask what's up?
First woman I speak with puts me on indefinite hold....after 10 minutes I call back. Get her again and she said she had talked to the Manager and that they had none of the grills in inventory. I ask to speak with the Manager, but obviously could not, so I speak with another person who is English language challenged. Somehow, I decipher that the item number of the grill online is not the real store item number in the store computer's inventory.
So I ask if they have the item or not...............apparently, they don't know. She asked if I could come to the store to look for it in the garden shop area.
While I am pondering what to do, I get an e-mail saying the grill is ordered online and will be delivered at some future date.
I proptly cancel the online order which I did not initiate. I print out the cancellation confirmation.
So I go to the Walmart and there are several in stock on the back shelf. I just buy it and leave.
All is good.............right? (you would think so)
This afternoon, I get another e-mail from (guess who)....right...Walmart saying my online order for the grill is processed and will be delivered in (some future date range). I try to cancel....I can't!
I also notice IT IS A DIFFERENT ORDER NUMBER THAN THE ONE I CANCELLED ALREADY.
So I call WM customer service and explain what is going on. Apparently, the store thought I should have that grill and placed anther order after I cancelled the first one that I did not order for future delivery. Now my credit card has various pending charges for three grills and I have one here. I have no idea what will happen next, but I probably should notify the CC company and explain why I will only pay for one grill.
I don't think I could even make this stuff up!