FWIW:
I live in So Cal. I joined Ped Fed Credit Union via the internet on Thurs Oct 4th and faxed them the application to purchase a 3-yr IRA CD at 6% interest. I also mailed them the original documents. On Tues, the 9th, I called them and confirmed that they had all the paperwork AND that they had forwarded my request to Vanguard. On Thurs Oct 11th, the money was deducted from my IRA at Vanguard, but apparently it was mailed from Vanguard to Ped Fed on Oct 11th. The 6% deal ended at Pen Fed on Friday Oct 12th, with Ped Fed not having received any money from Vanguard. Pen Fed did not receive the funds from Vanguard until this past Tuesday, yet they still gave me the 6% deal.
Unfortunately, when I logged on to Ped Fed on Tuesday, it showed my IRA money OK, except that it was a 7 year IRA, not the 3 yr IRA that I had requested. I called Pen Fed again. OK, today, finally, my account is correct, I got the 6% CD for the proper time period, 3 years.
See, originally, I called on Wed, Oct 3rd, and the lady was nice, but kinda negatively influenced me by telling me that the Vanguard transfer could take ten days to complete AND that the 6% offer would likely not last very long. Was she trying to disuade me? or trying to be helpful? I'm not sure, but I took the plunge and it worked out for me.
I am happy with Pen Fed..........mostly