...(snip)...
He said he accepted that some investors like me prefer to manage their own money instead of turning over control to an investment firm. He also said that he knew there was little point in his trying to change my mind, as my way of thinking is a belief system
rather than a financial decision.
It was the last phrase (in bold) that bugged me. If he'd told me that if I ever changed my mind, he'd be happy to help, and left it at that, that would have been the professional approach. With that comment, what he was saying was that my approach was based on dogma rather than sound reasoning. It was his way of ending the call by telling me that he was right and I was wrong. He just had to get his own smug dig in. I agreed with him just to shut him up and get him off the phone, but it just confirmed the fact that -
I HATE salesmen