MRG
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- Apr 9, 2013
- Messages
- 11,078
Thanks.
BCBSKC actually gave me a welcome call today. Wanted to know if I had card, welcome pack etc. She confirmed my January payment, she asked about February. Let her know I'd paid, she confirmed and noticed I'd set up monthly payments. Started talking about signing on to their site, let her know I'd had created an account. Asked if I had a PCP, in plan, even offered to check it. Got the impression she hadn't talked to many folks that were done.
Guess their not as busy in the welcome department of the business.
MRG
BCBSKC actually gave me a welcome call today. Wanted to know if I had card, welcome pack etc. She confirmed my January payment, she asked about February. Let her know I'd paid, she confirmed and noticed I'd set up monthly payments. Started talking about signing on to their site, let her know I'd had created an account. Asked if I had a PCP, in plan, even offered to check it. Got the impression she hadn't talked to many folks that were done.
Guess their not as busy in the welcome department of the business.
MRG