A little over a month ago I decided to place security freezes on all my credit files. I send letters and checks for $7.50 (as TN requires) to each of the credit bureaus. TransUnion and Experian give me no trouble.
Equifax rejects my request, it said I didn't include required information, but did not say specifically what. Best I could tell, I had included everything on the list. But okay, I go directly by their letter and send exactly what they ask for. They reject it again.
I decide to try placing it online. I initially did it by paper because TransUnion rejected my online request for a security freeze.
So I fill out the form to place the security freeze online with Equifax. It goes through. But wait, it tells me to be sure to save the document below. I assume this document is supposed to include my PIN. There was no document below, the rest of the page was just white.
Now I look up how to get a "replacement" PIN. It costs $5 and you have to do it by mail. I guess I will just do it and send the check. I have never been able to get a real person at Equifax who knows anything about the security freezes. The only people I can get are to do a dispute over the phone.
Did I mention that for my mailed paper requests they cashed my check even though they did not place the freeze? I then paid $7.50 to do it online. I also had to send the request certified mail return receipt requested, so now I have spent over $30 on just the Equifax freeze if you include the $5 for a replacement PIN.
The question is, am I going to get the PIN or are they going to say I haven't sent in everything that is required?
Equifax rejects my request, it said I didn't include required information, but did not say specifically what. Best I could tell, I had included everything on the list. But okay, I go directly by their letter and send exactly what they ask for. They reject it again.
I decide to try placing it online. I initially did it by paper because TransUnion rejected my online request for a security freeze.
So I fill out the form to place the security freeze online with Equifax. It goes through. But wait, it tells me to be sure to save the document below. I assume this document is supposed to include my PIN. There was no document below, the rest of the page was just white.
Now I look up how to get a "replacement" PIN. It costs $5 and you have to do it by mail. I guess I will just do it and send the check. I have never been able to get a real person at Equifax who knows anything about the security freezes. The only people I can get are to do a dispute over the phone.
Did I mention that for my mailed paper requests they cashed my check even though they did not place the freeze? I then paid $7.50 to do it online. I also had to send the request certified mail return receipt requested, so now I have spent over $30 on just the Equifax freeze if you include the $5 for a replacement PIN.
The question is, am I going to get the PIN or are they going to say I haven't sent in everything that is required?
