Unable to go backward

[palomalou]

Well, when I use Firecalc it give me a result, but if I want to go back and change an item, it takes the change, but then won't give another result (just says, "Done" on the bottom of the screen). Is this supposed to happen? Or is it a Mac thing? On one of our computers, it complains that the browser is old, but at work after I updated the browser, it still did the same thing. Thanks for advice.

 

[W2R]

Well, when I use Firecalc it give me a result, but if I want to go back and change an item, it takes the change, but then won't give another result (just says, "Done" on the bottom of the screen). Is this supposed to happen? Or is it a Mac thing? On one of our computers, it complains that the browser is old, but at work after I updated the browser, it still did the same thing. Thanks for advice.

I tried to duplicate the problem, but couldn't. My browser is MSIE 9. As far as I know, Macs can use FIRECalc too. What happens if you close the initial results window, but not the original window, make your changes, and continue?

 

[palomalou]

W2R, that is what I do now, and it takes the changes, but will not give a result window. There is a workaround which I've been using: I have to make a note of every input so I can close the browser, reopen browser, input all the same numbers except change the year to sell house and "retire."
The same scenario happens if I go to "investigate." Only one investigation can occur, then the whole thing goes dead. I use Firefox and Safari with the same result.

 

[ERD50]

Works for me, but I don't see "done" anywhere on the screen - can you take a screenshot and post that.

Also, try W2R's suggestion, and close the old results window - your browser may be trying to open another window, and that is being blocked or you don't notice it - or it is updating the 'old' window, and you didn't notice that it changed?

-ERD50

 

[Gumby]

I am using a Mac with Safari browser. I have my pop-up blocker enabled. When I get the results page with the squiggly graph, it says in the upper left corner "close the results window". Clicking on that sends me to the last input page I was on, with the input values retained. If I want, I can then change one of the input values and hit the "submit" button again to get a new results page.

I also tried just closing the results window with the red button like any other page. Again it leaves the last input page, from which I can tab to where I want to make a change and resubmit.

I note that once on the results page, the "page back" left arrow button is not enabled (i.e. it's gray).

 

[Gumby]

Also, try W2R's suggestion, and close the old results window - your browser may be trying to open another window, and that is being blocked or you don't notice it - or it is updating the 'old' window, and you didn't notice that it changed?

-ERD50

This may well be the issue. I just tried to have two results windows open simultaneously by shrinking the first and then clicking on the existing input page and resubmitting. It crashed my system.

 

[palomalou]

Thanks! Yes, when I closed the old results window with the green banner "close window" it works! I had been using the red circle before.