steelyman
Moderator Emeritus
This may have been posted by someone before (I confess, I didn't search) but it is something that came up related to a post I made about Ooma VoIP.
Part of the process of moving and switching services is disconnecting your old ones, of course. Two on my list were AT&T (for landline phone) and Comcast (for cable TV). Those are two that were way overdue for the Sam Spade Maltese Falcon treatment: "You're taking the fall!".
As long as I had AT&T on the line, I mentioned that I'd received, over the past several months, incoming calls that were identified as me! Same name, and the same phone number on which the call was received.
The AT&T guy said they knew about this and had been trying to work with the FCC to get after it. He also said it helps when actual consumers file complaints directly with FCC. I asked for and received the phone number to do that - it's 888-225-5322
If you call that number, you get a prerecorded message which talks about phone safety but eventually points you to a website where you can file the complaint. That's consumercomplaints.fcc.gov
And if you go there, there's a medium-length online form you fill out (you have to fill out ALL required fields, even if they don't make sense) with the specifics on your incident (you need the date/time of the spoof and the receiving phone number). I just did it and thought I'd pass along the info - one more strike against the jerks out there.
Part of the process of moving and switching services is disconnecting your old ones, of course. Two on my list were AT&T (for landline phone) and Comcast (for cable TV). Those are two that were way overdue for the Sam Spade Maltese Falcon treatment: "You're taking the fall!".
As long as I had AT&T on the line, I mentioned that I'd received, over the past several months, incoming calls that were identified as me! Same name, and the same phone number on which the call was received.
The AT&T guy said they knew about this and had been trying to work with the FCC to get after it. He also said it helps when actual consumers file complaints directly with FCC. I asked for and received the phone number to do that - it's 888-225-5322
If you call that number, you get a prerecorded message which talks about phone safety but eventually points you to a website where you can file the complaint. That's consumercomplaints.fcc.gov
And if you go there, there's a medium-length online form you fill out (you have to fill out ALL required fields, even if they don't make sense) with the specifics on your incident (you need the date/time of the spoof and the receiving phone number). I just did it and thought I'd pass along the info - one more strike against the jerks out there.