Texas Proud
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- May 16, 2005
- Messages
- 17,316
So, about 1 1/2 years ago I bought fitbits for my daughter, my wife and me... daughter got a Charge and DW and I got a Charge HR....
About 9 months in my daughter says "Dad, my fitbit band broke".... sure enough, it had ripped along the side... so I was working on getting info on what to do and before I could see if it could be fixed the band broke in two. Called Fitbit and they replaced it was a similar one for free. It was not the same as they had stopped making them and did not have an exact match.
A couple of months ago my DW complained that the charger cord would not stay in her fitbit (BTW, the Charge and Charge HR have DIFFERENT charging cords for some strange reason)... Well, a piece of the plastic that holds in the charger cord broke.... called fitbit and they said 'too bad, it is not under warranty'.... I told DW I could glue it back together, but she insisted I buy the new Charge HR 2 (which is MUCH better than the old one).... So, in just over 1 year 2 of the 3 broke!!!!
WELL, we come to today and we are now 3 for 3!!! Yes, mine broke just like my DWs... except that mine was the whole back including the button to cycle through.... I am sure that fitbit will do nothing.... I just finished gluing it back together and will wait to see if it works.... it did not want to seat properly and I fear the button will be glued and will not work....
So, to sum up... bought 3 around the same time... all 3 have broken... got one as a replacement, but not exactly the same... bought a replacement for a total of 5!!! DD does not wear hers that much as she is scared it will break.... DW wears hers all the time, but it is only a few months old....
Just to add a bit more complaints... my 'screen' (which is small) is all scratched up.... it has not held up to normal wear and tear IMO...
I would NOT recommend people to buy fitbit... these are expensive and should not be throw away items.... I am over $500 into these and the results are failing....
About 9 months in my daughter says "Dad, my fitbit band broke".... sure enough, it had ripped along the side... so I was working on getting info on what to do and before I could see if it could be fixed the band broke in two. Called Fitbit and they replaced it was a similar one for free. It was not the same as they had stopped making them and did not have an exact match.
A couple of months ago my DW complained that the charger cord would not stay in her fitbit (BTW, the Charge and Charge HR have DIFFERENT charging cords for some strange reason)... Well, a piece of the plastic that holds in the charger cord broke.... called fitbit and they said 'too bad, it is not under warranty'.... I told DW I could glue it back together, but she insisted I buy the new Charge HR 2 (which is MUCH better than the old one).... So, in just over 1 year 2 of the 3 broke!!!!
WELL, we come to today and we are now 3 for 3!!! Yes, mine broke just like my DWs... except that mine was the whole back including the button to cycle through.... I am sure that fitbit will do nothing.... I just finished gluing it back together and will wait to see if it works.... it did not want to seat properly and I fear the button will be glued and will not work....
So, to sum up... bought 3 around the same time... all 3 have broken... got one as a replacement, but not exactly the same... bought a replacement for a total of 5!!! DD does not wear hers that much as she is scared it will break.... DW wears hers all the time, but it is only a few months old....
Just to add a bit more complaints... my 'screen' (which is small) is all scratched up.... it has not held up to normal wear and tear IMO...
I would NOT recommend people to buy fitbit... these are expensive and should not be throw away items.... I am over $500 into these and the results are failing....