The slide of the faucet

[samclem]

I'll chime in late and echo the votes for Moen or Delta--I've had good luck with both including free replacement parts. Some of the cheaper Delta and Moen faucets do have plastic in them (especially in non-critical areas, like the underside of the faucet neck). Actually, I'd rather have quality plastic in some of these places than the crummy "can't wait to corrode and shed my finish" pot-metal I've seen in some faucets.

Do >not< buy the "looks just fine" store-brand faucets unless you are selling the house immediately. It will probably be a PITA to find parts for it when you need 'em.

I'm big on fixing rather than throwing out fixtures. It's usually both less expensive and easier.

 

[travelover]

Most of my faucets are builder-installed Moen models. When I called about the "lifetime warranty", they apologized and said that was for original purchasers with receipts. They did offer to ship me cartridges for $15 a pop!

I've never been asked for receipts, though I was the original owner and told them so.

 

[skipro33]

Just bought a Moen 2 sensor, one handle, pull down kitchen faucet. My hope is that the touchless will keep the moving parts in better shape than the thousands of manipulating levers. Not sure about the pull down sprayer in the faucet, but it does reduce the number of hose connections under the sink this way.

 

[samclem]

My hope is that the touchless will keep the moving parts in better shape than the thousands of manipulating levers.

Seems unlikely, doesn't it, that a faucet that has electric and electronic components/sensors/circuit boards to then move a mechanical valve will be less trouble-prone than just the mechanical valve? Anyway, I hope I'm wrong.

 

[Just_Steve]

I’ll be replacing the original disposal in the house we built 20 yrs ago. It doesn’t look like it but the sink is extra deep and it sucks to do the faucet. What you see is faucet #2. I’m fond of Moen and they have “Motion Sense” models. My kitchen is out of date with Corian and light maple. I’m looking for convenience not a buyer. Does anyone have that type of faucet? What are your thoughts?

 

[mystang52]

I have not had problems with my various Delta and Moen products. That is, until now. I fear I just put the hex on it.

 

[USA]

I redid my kitchen and have the motion sense, the only issue I have, is when putting something the sink the lower sensor activates and I have gotten a wet sleeve, hand or arm. There is a way to disable the lower sensor if you just want to use the upper sensor. Also be aware that the faucet runs on batteries and if they die, no water. I bought the plug in module and the batteries are a back up in case of a power outage.

Thanks. I hadn’t thought of the no power, no water. Having now checked the outlet, it’s occupied with the disposal and dishwasher.

 

[skipro33]

Of course there's water when there isn't any power.
From the manual;
Power Interruptions
Regular handle operation won’t be interrupted by a power outage or battery
failure. If you experience a power outage or your batteries run out of power,
use the manual handle to control your faucet until power is restored or
batteries are replaced.

 

[HadEnuff]

this is a major peeve of mine. Faucets in general, have become junk. I've had the best luck with Moen, but as others have stated, they just don't last like they used to.

I remodeled a kitchen a few years ago, and replaced the faucet with a Delta, and it started leaking after only a few years. When I replaced it I read many many reviews. None of the reviews were more than a few years old because they replace the models so frequently, and my favorite reviews went something like this: "I love my new faucet the plumber just installed. It's beautiful."

 

[Koogie]

My pet peeve is how damn expensive they are for such simple technology.

And as noted, the components are getting made out of cheaper and crappier materials every year.

 

[gerntz]

Buy Moen. They give you parts or replacements for free for life.

Our two Moen bathroom faucets both just started dripping five years in. We just received two sets of parts, free, after calling their customer service.

 

[gerntz]

Just bought a Moen 2 sensor, one handle, pull down kitchen faucet. My hope is that the touchless will keep the moving parts in better shape than the thousands of manipulating levers. Not sure about the pull down sprayer in the faucet, but it does reduce the number of hose connections under the sink this way.

Have had one of those for two years. Sprayer works fine & one less item on sink back - cleaner look. Only thing about the two sensor system is sometimes put hand/arm in front of auto sensor & wind up with a wet sleeve. Lesson is don't wear long sleeves near kitchen sink!

 

[gerntz]

I've never been asked for receipts, though I was the original owner and told them so.

Moen cs rep asked me if I had them & said no, just the overall remodel bill. That was fine - didn't even ask to send/show/scan.

 

[gerntz]

I redid my kitchen and have the motion sense, the only issue I have, is when putting something the sink the lower sensor activates and I have gotten a wet sleeve, hand or arm. There is a way to disable the lower sensor if you just want to use the upper sensor. Also be aware that the faucet runs on batteries and if they die, no water. I bought the plug in module and the batteries are a back up in case of a power outage.

I'm not alone!! Didn't see this before I wrote my wet sleeve comment.

 

[JoeWras]

My pet peeve is how damn expensive they are for such simple technology.

And as noted, the components are getting made out of cheaper and crappier materials every year.

Look at the bright side. They are easy to lift and get out of the box during the installation process.

 

[akidagain2018]

You sorta answered your own question in your question - they are purposely built so they won't last very long and you'll need to buy another. That's my theory - well they keep costs down by using less quality parts. Right? I find this to be true with lots of stuff nowadays - household appliances for example. I buy only high quality brands - Delta, American Standard, Kohler.... Then pick from their designs. I found the plastic water diverters get all gunked up and have had to replace those sooner after install than I would have thought.

 

[gerntz]

And as noted, the components are getting made out of cheaper and crappier materials every year.

Cheaper materials is good. If crappier, not. But can have cheaper & better/equal.

 

[USA]

Reno the entire kitchen.

You deserve it.

My further research shows if I want that Moen MotionSense I’d need to. The air gap for the dishwasher is located to close to the faucet and it would activate the sensor. The Reno choice is to relocate the sink or the dishwasher to the center island. Well that ain’t happening. It’s back to deciding on another. Thank goodness I’m retired

 

[Just_Steve]

Of course there's water when there isn't any power.
From the manual;
Power Interruptions
Regular handle operation won’t be interrupted by a power outage or battery
failure. If you experience a power outage or your batteries run out of power,
use the manual handle to control your faucet until power is restored or
batteries are replaced.

On the older models the above is correct, on newer models the above is incorrect.

Power Interruptions
GRAY BOX MOTIONSENSE WITH 7 HOSES:

Regular handle operation won't be interrupted by a power outage or battery failure. If you experience a power outage or your batteries run out of power, use the manual handle to control your faucet until power is restored or batteries are replaced.

BLACK BOX MOTIONSENSE WITH 3 HOSES:

If you experience a power outage or your batteries run out of power, you will require the optional AC Service Kit Adaptor (SKU #169031) or you must replace your batteries to operate your MotionSense.

https://www.moen.com/motionsense/support

 

[skipro33]

On the older models the above is correct, on newer models the above is incorrect.

Power Interruptions
GRAY BOX MOTIONSENSE WITH 7 HOSES:

Regular handle operation won't be interrupted by a power outage or battery failure. If you experience a power outage or your batteries run out of power, use the manual handle to control your faucet until power is restored or batteries are replaced.

BLACK BOX MOTIONSENSE WITH 3 HOSES:

If you experience a power outage or your batteries run out of power, you will require the optional AC Service Kit Adaptor (SKU #169031) or you must replace your batteries to operate your MotionSense.

https://www.moen.com/motionsense/support

My guess is that the 7-hose version is an older version (no longer available) and the 3-hose version is the 'new and improved' version!
Ha!

Actually, the 3-hose version is entirely electronic, with the handle sending a voltage signal to the box to adjust the water hot/cold and volume. The way I see it, the faucet itself would never fail, but the box, with it's moving mechanical parts for water flow and temp would. The box is a whole lot easier to access/remove than a faucet would be for replacing gaskets, o-rings and other 'consumables'. Time will tell!

 

[Winemaker]

Another caveat with the new faucets with the detachable spray, the copper tubing feeding these faucets are 1/4", instead of the usual 3/8". It makes a big difference in flow/pressure, and in my opinion is pitiful. I can't wait for this one to fail so I can get a real faucet. I guess they don't want you flailing about like the geezer holding the fire hose in the retirement planning commercial.

 

[JoeWras]

Another caveat with the new faucets with the detachable spray, the copper tubing feeding these faucets are 1/4", instead of the usual 3/8". It makes a big difference in flow/pressure, and in my opinion is pitiful. I can't wait for this one to fail so I can get a real faucet. I guess they don't want you flailing about like the geezer holding the fire hose in the retirement planning commercial.

That's not a bug, it is a feature. They call it "green."

 

[Winemaker]

That's not a bug, it is a feature. They call it "green."

I call it dumb. By the time the sink is full to do my pots and pans, the water is cold; or I've lost interest!

 

[samclem]

Actually, the 3-hose version is entirely electronic, with the handle sending a voltage signal to the box to adjust the water hot/cold and volume. The way I see it, the faucet itself would never fail, but the box, with it's moving mechanical parts for water flow and temp would. The box is a whole lot easier to access/remove than a faucet would be for replacing gaskets, o-rings and other 'consumables'. Time will tell!

The warranty is interesting.
From the "quick start guide:"

Limited Lifetime Warranty against leaks, drips, finish defects to the original consumer purchaser
• 5-Year warranty against electronic operation defects to the original
consumer purchaser

That sounds to me like any electronic problem with the faucet after 5 years isn't covered.
And from the actual warranty:

Moen “(Seller”) warrants that the MotionSense™ System (“the Product”) will be free from defects in materials and manufacturing workmanship. Moen warrants that the faucet will be leak-free and drip-
free under normal use, and that the Product’s control box (which houses the hydraulic system) and finish will be free from defects in material and manufacturing workmanship for: (1) the lifetime of the
Original Consumer Purchaser; or (2) five years from the date of purchase for the Original Commercial Purchaser (but only so long as the Original Consumer/Commercial Purchaser continues to own the
dwelling or premises). The warranty on all other components of the Product, including but not limited to the electronics box, spout and lenses, runs for: (1) five years from the date of purchase for an
Original Consumer Purchaser; or (2) one year from date of purchase for an Original Commercial Purchaser (but only so long as the Original Consumer/Commercial Purchaser continues to own the dwelling
or premises). This Limited Warranty may not be transferred to subsequent owners of the dwelling or premises, or to any other person

Well, if the "electronics box, spout, or lenses" go out, it will be best if they do it before 5 years, else it isn't covered. The part list in the instruction sheet doesn't list an "electronics box," just a "battery box" and "control box."

With virtually any proprietary electronic product, I figure it might be very hard to get replacement parts after more than 10 years. But it is still easy to find replacement o-rings, washers, and cartridges for major-brand faucets that are many decades old.

 

[USA]

I posted a before pic back on 3/14. This is the after. Went with a Delta pull down and I’m pleased.