harllee
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
My husband turned 70.5 in October and did several charitable gifts (QCDs) from his Vanguard IRA. He did this all online and Vanguard sent him the checks made payable to the various charities and DH mailed the checks to the various charities at the end of October. One charity never received the check ($2000) in the mail. They have searched all over and assure us the check was never received. We assume the check was lost by the USPS (it was sent regular mail and unfortunately we did not get a tracking number, lesson learned). DH contacted Vanguard by secure email through his account and they told us the check had not been cashed and that a stop payment should be issued for the check and a new check issued and mailed to us. However, to accomplish this the email told my husband he would have to call Vanguard to authorize. Which he has tried to do. He finally got through to someone at Vanguard and they said he would have to talk to someone in the disbursements department and they would transfer him. DH has now been on hold over an hour and no one has answered in the disbursements department.
Any suggestions regarding how to get through to Vanguard and get this charitable check reissued?
One lesson learned is to never send anything important though USPS.
Any suggestions regarding how to get through to Vanguard and get this charitable check reissued?
One lesson learned is to never send anything important though USPS.