MRG
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- Apr 9, 2013
- Messages
- 11,079
Anthem called me today asking if I wanted a case manager assigned to me. The gal explained it was free, included in my premiums. She spent all her time reading from a script with all the buzzwords, improved communication, better support me, monthly calls with my team.... but nothing about how this would benefit me. I asked several times "how does this add value to me?" and was told monthly calls.
We parted ways without me having a case manager assigned and just as confused. I do believe that Anthem has their, not my, best interests in mind and this is a way to collect information.
So does anyone have a case manager or experience with a case manager from Anthem? Am I being overly cautious?
We parted ways without me having a case manager assigned and just as confused. I do believe that Anthem has their, not my, best interests in mind and this is a way to collect information.
So does anyone have a case manager or experience with a case manager from Anthem? Am I being overly cautious?