E file accepted April 4 th. No refund yet and still says received and processing on IRS site. No luck getting a IRS rep on the phone
Update: I got a rep on the phone Friday. Said it was being worked on and could take up to 8 weeks. This weekend Where's my refund page says refund approved and payment expected 8/5!! My uninformed guess on the delay is my e file was kicked out because I started a consultancy business and my refund was larger than it has been in the past and probably needed someone to look at it.... which happened after my call with the agent.
Found these instructions on how to reach an IRS rep for those that are interested:
Here are the steps you need to take to reach a real person on the phone at the IRS.
Before you call, make sure you have all of the information that you need.
- Social Security cards and birth dates for those who were on the return you are calling about.
- An Individual Taxpayer Identification Number (ITIN) letter if you don’t have a Social Security number (SSN)
- Filing status – Single, Head of Household, Married Filing Joint or Married Filing Separate
- Your prior-year tax return. We may need to verify your identity before answering certain questions
- A copy of the tax return you’re calling about
- Any letters or notices we sent you
The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
Next, press 1 for “form, tax history, or payment”.
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
After it asks twice, you will be prompted with another menu.
Press 2 for personal or individual tax questions.
Finally, press 4 for all other inquiries. The system should then transfer you to an agent.