euro
Thinks s/he gets paid by the post
- Joined
- Oct 4, 2015
- Messages
- 2,350
When we built our house our plumber preferred that we buy our faucets and fixtures... we got what we wanted and they didn't have to spend time handholding us. Same for the tile guy, he preferred that we buy the tile, grout etc.
Did the plumber include in the story of the $100 trip charge also relay that the previous stop (customer or their shop or supplier or where they stopped for lunch) was 10 minutes away?
So what if they were 10 minutes away for this particular job? Why would you want to know? You certainly would not want to know their "sob story" if they happened to be clear across town, got into a traffic jam and spent 2 hours getting there. Or would you offer to compensate them for extra time in that case?