Here's why I prefer text based messaging (texting or email).
When I call someone, I am concerned that I may disturb them in the middle of something important, like operating machinery. I know what I want to express, but if they are busy, I know I am inconveniencing them, and if I get voice mail, my message may not have the right tone to convey what it want to say, especially in social situations. I am also wary of leaving voicemails when I am not certain I have the correct number, or on a shared answering machine. You never know who might listen to the message, so I have to keep it vague. Someone other than the intended recipient might delete it. Also, I have no certainty that my message has been received unless I receive a reply.
With email or text, I have a record. This was especially important at work, when people would claim ignorance about X. I could find and resend the email and refer them to the date and time when I told them about X. Text and email are offline and We can have a good conversation at everyone's convenience. I like this because I can consider and edit my response. Of course it's important to think twice before pressing Send. This includes the email address.
One thing I do not like is shared email addresses. If I get an email from Jack & Jill, I need to know whether I am talking to Jack or Jill. Get your own accounts, people in couples!