Please excuse a newbie question. I'm brand new to Medicare as of last month. I have a Medicare Supplement plan with BCBS.
I saw my Retinal specialist for my chronic eye condition, which should be covered by insurance. I received a notice from the BCBS Medicare Supplement plan that the service was denied, but a note on the EOB says "According to our records, the patient has Medicare coverage. After Medicare has processed these services, submit the Explanation of Medicare Benefits for consideration of this expense."
How exactly does this work? Will I hear from Medicare that the service was covered by Part B (which I assume it is) in writing, and then need to submit it to BCBS? Or some other process? Thank you!
I saw my Retinal specialist for my chronic eye condition, which should be covered by insurance. I received a notice from the BCBS Medicare Supplement plan that the service was denied, but a note on the EOB says "According to our records, the patient has Medicare coverage. After Medicare has processed these services, submit the Explanation of Medicare Benefits for consideration of this expense."
How exactly does this work? Will I hear from Medicare that the service was covered by Part B (which I assume it is) in writing, and then need to submit it to BCBS? Or some other process? Thank you!