I ordered a small item online, and when they shipped it they sent me a tracking number. According to the USPS tracking website, it was put in my mailbox, but it was not there.
I reported it to the local post office and their response was "We don't know what happened to it after the carrier put it in your mailbox. It's a mystery."
Now my mailbox is locked (one of those cluster boxes), and if it had been mistakenly put in one of my neighbor's boxes they would have brought it over to me right away -- that has happened several times in the past.
What's the best way to proceed?
I reported it to the local post office and their response was "We don't know what happened to it after the carrier put it in your mailbox. It's a mystery."
Now my mailbox is locked (one of those cluster boxes), and if it had been mistakenly put in one of my neighbor's boxes they would have brought it over to me right away -- that has happened several times in the past.
What's the best way to proceed?