I filed my taxes about a week ago and had it returned with a big 'rejection' on it. Reason - someone else filed using my SS# and it has been accepted. So I try calling the number to straighten it out even though I know it will take months and I can't even find a live person to talk to about it. So I try calling my local office jus to alert someone of this and again - no live person. WTF is wrong with this picture?!!! Glad to know I am paying the salaries of the IRS agents/admin staff and getting no service when it is needed.