Lsbcal
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
DW got a "free" offer from the meal in a box company HelloFresh courtesy of her lady friends. They give you the ingredients for 2 meals in a box. She prepared the meals and we kind of liked them but it was a lot of work and dishes.
Then we went on a short vacation and our neighbor picked up an unexpected box from the door step. It turned out to be a HelloFresh box. They had signed DW up for the weekly renewal plan. She had given them the credit card number because they required it for the $9 delivery charge on the 1st "free" box. Of course, everything was spoiled in that box so it went in the dump.
The same day a Hello Fresh truck appeared in our driveway and dropped off another box. We finally figured out what was happening. There were 2 weekly $58.95 charges on the CC. Ugh. So we canceled the plan. Apparently they just automatically start billing the next week without notifying the customer on charges. Meanwhile you get a blizzard of their emails with questions and surveys and ... junk.
I have read that customer service kind of sucks. Some reviews here: https://www.sitejabber.com/reviews/hellofresh.com.
So I am planning on disputing these charges with our Chase Visa company. Does this sound like the right way to go? I could call HelloFresh customer service but it may result in a run around.
Then we went on a short vacation and our neighbor picked up an unexpected box from the door step. It turned out to be a HelloFresh box. They had signed DW up for the weekly renewal plan. She had given them the credit card number because they required it for the $9 delivery charge on the 1st "free" box. Of course, everything was spoiled in that box so it went in the dump.
The same day a Hello Fresh truck appeared in our driveway and dropped off another box. We finally figured out what was happening. There were 2 weekly $58.95 charges on the CC. Ugh. So we canceled the plan. Apparently they just automatically start billing the next week without notifying the customer on charges. Meanwhile you get a blizzard of their emails with questions and surveys and ... junk.
I have read that customer service kind of sucks. Some reviews here: https://www.sitejabber.com/reviews/hellofresh.com.
So I am planning on disputing these charges with our Chase Visa company. Does this sound like the right way to go? I could call HelloFresh customer service but it may result in a run around.