Originally Posted by Bamaman
If you agree to a payment, get a letter first stating they'd clear your credit bureau report at the time of payment. Only then do you pay'em.
Thanks for that suggestion.
Just to clarify for everyone, it's not a collections agency
, just a group inside the billing dept that calls itself "collections".
I called the nice girl at billing today, and she said the "collections" letter I got was sent out by mistake, and that they make that mistake now and then. She said my account is not in collections, and it won't ever go into collections, and to ignore the letter and it's warnings.
So my account is still "on hold" while they say they are trying to get someone in another office to "okay" zeroing out the balance.