Mine too! I did an online pickup during the holidays.
A) had to drive and park, even though it's only a couple miles...still.
B) unlike target, the walmart pickup was the back of the store, so i had to go clear across it to get my item (presumably so you'll buy more stuff).
C) the staff at the counter were ignoring customers.
easily 20+ mins from arrival to departure. I'd rather pay for shipping than do that again.
My only experience with Walmart Online was even worse.
I purchased a 65" TV (not from Walmart) and found that it was too heavy to hang on the wall and found that I needed a TV Stand. After several days of research, I found that Walmart Online had the best price... and free two-day delivery (to the local store for pickup).
Within two days the Stand made it to Fort Collins (65 miles away). After a couple days, I went to the store and was told the item hadn't been received yet. Sure enough, checking online informed me that the Stand was still in Fort Collins. Well... long story short -- two and a half weeks later, I received an e-mail informing that the item had arrived at the store and was ready for pickup.
Not done yet...
So I go to the store and, as mentioned earlier, the pickup department is way in the back of the store. I go there and this girl looks it up and says she will be right back. I waited and waited. Finally, the door behind the counter opens and this girl, huffing and puffing, is struggling with this box that must weigh as much as her. She could slide a foot or so and then stop and readjust. I rush around the counter to help her and we got it to my side of the counter. After completing the paperwork, I asked if there was a
cart I could use since I was by myself and it was way too heavy for me to carry all the way through the store and to the far end of the parking lot. She told me they didn't have one. I asked to speak with her supervisor. He, first, told me I was on my own but, eventually, he reluctantly told me to go to the front of the store and get a shopping cart while he freed up someone to help me.
When I got back with the cart (A typical worn out hard-to-push one -- you know, the kind that has one wheel with its own mind of what direction you want to go), there was, indeed, a young boy about half my size. We eventually got the Stand partially into the cart. So with me half carrying and pulling and he pushing, we got the item to my vehicle.
So ended my one and "never-again" experience with ordering from Walmart.