I just finished a master's in healthcare informatics and what you state above was proven by research. CPOE did save time for *everyone* in the clinical workflow *except* the MD. It increased the time for the MD.
I work in this area and have for many years....the promises made to Americans by the Health IT lobbying industry when the HITECH act was passed have not been fulfilled. In fact, several in the government let slip that they were most concerned about public health reporting and statistics and not necessarily better healthcare outcomes at an individual level. This is very sad to me because the technology has many times disabled the healthcare transaction between the patient and clinician. What you see happening now is a slow-down of the spend on Health IT because the federal government infusion is gone and now the technology must pay for itself or bring about a better overall ROI in the healthcare business model. So, the problem is not going to get solved soon, in my estimation.
And, yes, many MDs are getting burned out because ACA also dis-incentivized MDs being self-employed, so most are now employees and have to heed the dictates of their employer with regard to administrative tasks...hence the burnout.
I have an idea that will most likely go nowhere.
When I feel sick, while I'm at home, I can list my symptoms exactly. They are distinct and complete. When I get to the DR office, I forget half of them and cannot explain myself adequately. The DR feels rushed, I feel compelled to organize my thoughts and speak quickly.
What if I could submit my symptoms, concerns and questions ahead of time. The MD's assistant can scan for specific issues that matter. Half the time I don't know how to explain myself to the DR when I'm in the office.
The lack of understanding the symptoms last year, 2017, caused a major confusion and almost had me in the OR when I did not need surgery. There was confusion from Gallstones and a small bowel obstruction. I would have had my gall bladder removed unnecessarily and still had the obstruction which may have killed me.
My solution: submit symptoms and questions ahead of time via scan or lengthy phone call.