https://abc11.com/society/nc-parents-spectrum-technician-exposed-twin-boys-to-covid-19/6068268/
NC mother says Spectrum technician exposed twin boys, dad to COVID-19 during house call
Beaty called Spectrum last week to have her internet serviced. During the call, she asked the customer service representative what precautions the company was taking to protect customers from exposure to the virus.
"They were taking this situation very seriously. They were prescreening their employees and all of their employees were healthy," she said.
When the technician arrived, she said he began doing work outside the home. Beaty's husband noted that he saw him cough briefly. Later on, the tech came inside to finish up before leaving.
Four days later, a Spectrum representative the Beaty family received a call saying the technician tested positive for COVID-19.