Mr._Graybeard
Thinks s/he gets paid by the post
- Joined
- Apr 18, 2011
- Messages
- 2,989
I got an email from ssa.gov yesterday saying I had an appointment for a phone interview. Here's the text of the email:
I was suspicious initially, so I logged into my ssa account and found the toll-free phone number there was the same as in the email. I dialed the phone off the website number and waded through some automated boilerplate. Then the option came up to talk to an agent, and I punched the appropriate number.
As I expected, a voice told me there was a long wait for an agent, and I could have the agent call me back at my number. The voice also told me the number to expect for the callback.
An hour later the phone rang and someone posing as an agent took some personal information from me in what I assumed was an ID check. As soon as I gave the info the "agent" hung up.
I thought I was being careful; I checked for an email origin and it looked legit. I've checked several ssa websites, and the 800-772-1213 number looks consistent as well as the TTY number. I'm still not sure how the scammer got through.
Be careful, folks.
Phone Claim Appointment
Thank you for contacting the Social Security Administration. You scheduled a Phone appointment with Social Security. We will call you at the phone number you provided. This is confirmation of the date and time of your appointment.
Date of Appointment: Friday, March 08, 2024
Time of Appointment: 10:45 A.M.
If you need to cancel or reschedule your appointment, please call our national toll-free number 1-800-772-1213 (TTY 1-800-325-0778).
Social Security Administration
Please do not reply to this email, as we are unable to respond to messages sent to this address.
I was suspicious initially, so I logged into my ssa account and found the toll-free phone number there was the same as in the email. I dialed the phone off the website number and waded through some automated boilerplate. Then the option came up to talk to an agent, and I punched the appropriate number.
As I expected, a voice told me there was a long wait for an agent, and I could have the agent call me back at my number. The voice also told me the number to expect for the callback.
An hour later the phone rang and someone posing as an agent took some personal information from me in what I assumed was an ID check. As soon as I gave the info the "agent" hung up.
I thought I was being careful; I checked for an email origin and it looked legit. I've checked several ssa websites, and the 800-772-1213 number looks consistent as well as the TTY number. I'm still not sure how the scammer got through.
Be careful, folks.