Qs Laptop
Thinks s/he gets paid by the post
- Joined
- Mar 11, 2018
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^^ This definitely did not happen. ^^
Remember paper deposit slips at banks? Banks would have stacks of them available for customers to use when making deposits. You would fill in your name, account #, date, etc. and present your paycheck or other check to the teller to complete your deposit. But no more. No more deposit slips at my bank, which is TCF Bank, er, Huntington Bank.
It's all electronic now. You swipe your debit card tied to your checking account then enter your PIN#. Your account information pops up on the teller's computer screen and the teller completes the deposit. Easy peasy, right? Except...
Friday I made a deposit, $1,200+, using my debit card, got the receipt, glanced at the available balance which looked OK (though DW handles the checkbook reconciliation) and I never thought twice about it.
I had redeemed some US Savings bonds last week and was awaiting them to deposit to my bank so yesterday I logged in and looked at my account activity. The bond money had been deposited. But...wait a minute...no $1,220 deposit showing. I pulled the receipt out of my wallet and discovered the deposit had been put into my late mother's trust account over which I had POA. What? How?!
I need to go back to the bank. (Next to going to the post office the bank ranks as 2nd to last in things I want to do.) The teller (different one than Friday) explained that when you swipe your card your entire customer profile shows up on the teller's screen, with all your accounts displayed. I told her I thought that was dumb, that only the account associated with the debit card in use should show up. She said, "that was the way it used to be, but since we're merging with Huntington, they've changed it. The teller on Friday accidentally put my deposit in the wrong account.
This would never happen with a paper deposit slip whereby the teller must read the account number.
This would never happen if ONLY the account tied to the debit card being used was displayed on the teller's computer screen.
Suddenly a memory of my previous deposit flashed across my mind with teller saying, "Oh, I almost put that money in the wrong account", and me wondering how that could possibly happen. So, twice in a month this error prone method befell my deposits, and I got burned once.
Offered as a cautionary tale to anyone else whose bank no longer uses paper deposit slips.