Orchidflower
Thinks s/he gets paid by the post
- Joined
- Mar 10, 2007
- Messages
- 3,323
Can anyone explain this one or had this happen to them?
I have been using T-Mobile for years. My bills used to be like $9K yearly as I used two phones in business. For the past 4 years, I have not used the phone much, and, for the last 3, the usage has gone down to almost nothing (like 200 minutes). I still pay $35 a month on time with the lowest rate plan (and the smallest amount of minutes) and in full just for the privilege of carrying their stupid phone and having easy access in case of emergency.
NOW, T-Mobile sends me a letter saying that "Upon review of your account, we determined that a very high percentage of your calling usage during several recent billing cycles occurred while roaming off the T-Mobile network."
I am so p.o.'d!
So, now I have to find another cellular phone company I guess. I need a cell in case of emergency and to keep contact with friends and my son, so being without one is a non-issue as I need it.
I always pay in full, am never late, don't even use the cell phone hardly. To me, it is $35 to them that they don't really have to work for. Why should they care if I don't use it?
It appears to me that they are not making money off of me somehow, but how?
I am NOT a happy camper about this.
I have been using T-Mobile for years. My bills used to be like $9K yearly as I used two phones in business. For the past 4 years, I have not used the phone much, and, for the last 3, the usage has gone down to almost nothing (like 200 minutes). I still pay $35 a month on time with the lowest rate plan (and the smallest amount of minutes) and in full just for the privilege of carrying their stupid phone and having easy access in case of emergency.
NOW, T-Mobile sends me a letter saying that "Upon review of your account, we determined that a very high percentage of your calling usage during several recent billing cycles occurred while roaming off the T-Mobile network."
I am so p.o.'d!
So, now I have to find another cellular phone company I guess. I need a cell in case of emergency and to keep contact with friends and my son, so being without one is a non-issue as I need it.
I always pay in full, am never late, don't even use the cell phone hardly. To me, it is $35 to them that they don't really have to work for. Why should they care if I don't use it?
It appears to me that they are not making money off of me somehow, but how?
I am NOT a happy camper about this.