Chuckanut
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
I am trying to thaw my credit freeze with Experian. It is an agravating process to say the least, and a great example of poor service. I also can't get my free credit report from them via the online portal.
First, I can't do it online even though I have my secret code thaw number and have gone through all the right steps.
I tried calling their customer service number. All I get is a robot system that seems to have a lot of problems understanding what I say to it and what I punch in on the phone keypad. Repeated attempts fail usually while I am in the middle of giving them the inforamtion they have asked for.
So, now I get to mail various paperwork to them, and wait for them to verify I am who I am, and then mail me back the information on the creidt thaw.
In the meantime, I can't take advantage of a good CD rate since the bank only deals with Experian.
Does anybody else have an Experian experience they would like to share? Misery love company.
First, I can't do it online even though I have my secret code thaw number and have gone through all the right steps.
I tried calling their customer service number. All I get is a robot system that seems to have a lot of problems understanding what I say to it and what I punch in on the phone keypad. Repeated attempts fail usually while I am in the middle of giving them the inforamtion they have asked for.
So, now I get to mail various paperwork to them, and wait for them to verify I am who I am, and then mail me back the information on the creidt thaw.
In the meantime, I can't take advantage of a good CD rate since the bank only deals with Experian.
Does anybody else have an Experian experience they would like to share? Misery love company.