Urchina
Full time employment: Posting here.
Our Capital One "no hassle" card is NOT living up to its name. For the second time in six months, they've misallocated our payments (we pay online) and then hit us with late fees (which, after much hassle, they've later corrected). We have other credit cards for emergencies but don't like using them because of their terms and conditions.
We've got fabulous credit, and I'm tired of battling with this company. You'd think they'd be interested in keeping good customers who are good credit risks, but that doesn't appear to be the case. Anyone got a credit card that they like using (our criteria are no annual fee and a competitive rate of interest)? Bonus points for perks (like airline miles). Easy to use customer service would be a must, at this point! I'll check online as well, but figured that what I really care about right now (good customer service) isn't something I'm going to see on Bankrate.
Thanks for any ideas.
We've got fabulous credit, and I'm tired of battling with this company. You'd think they'd be interested in keeping good customers who are good credit risks, but that doesn't appear to be the case. Anyone got a credit card that they like using (our criteria are no annual fee and a competitive rate of interest)? Bonus points for perks (like airline miles). Easy to use customer service would be a must, at this point! I'll check online as well, but figured that what I really care about right now (good customer service) isn't something I'm going to see on Bankrate.
Thanks for any ideas.