I just learned a good lesson about Travelocity. Over Labor Day weekend, we flew out to Missouri for a wedding. As I have done before, I booked the plane tickets through Travelocity. They offered a "package deal" with the plane tickets and a hotel. Since all the hotels out there are virtually the same, I took them up on it.
When we got back home, I saw on my credit card statement that the hotel had charged us for the stay, which they shouldn't have done, because it was prepaid through Travelocity. I called Travelocity and they got things straightened out in a day, with the hotel giving me an offsetting merchant credit. So kudos to them for that.
But here's the catch -- the charge directly from the hotel was $20 less per night than what I paid Travelocity. The lesson? Always check the price of the hotel on their own website before you take the Travelocity package "deal."