I was wondering how the folks on here would handle an insurance claim. my son had his basement sustain water damage last spring. he called me and we went to his house and cleaned up the water, wet carpet got removed, and the floors in the basement were scrubbed down. The adjuster show up a few days later and made out an estimate they thought should cover the damage. They allowed very little for the work that was already done {removing wet carpet, sucking up flood water, and cleaning up the floors}. the estimate they gave was way below what he could have hired it done for and the insurance company refuses to negotiate a fair estimate for cleanup and repair. my question is, If your basement had rain water intrusion how would you handle the claim? start the cleanup to avoid further damage or wait for the adjuster to show up and take care of the claim? do insurance companies have the obligation in a similar situation to send out someone to take charge and make sure things are taken care of? this is not just a question for flood mitigation, but for any claim.
do you start to do something to mitigate the damages or touch nothing until the insurance company sends someone out to handle the situation? thanks
frank
do you start to do something to mitigate the damages or touch nothing until the insurance company sends someone out to handle the situation? thanks
frank