I got an email from Apple today, stating that they were having a problem processing my CC for my purchase. So I went to their website and signed into my account to make sure my CC info was correct and current....it was. So I called their toll-free number and talked to an American, English speaking, friendly rep to inquire about what the problem was. After apologizing to me 3 or 4 times because I had to call in and wait on hold, she said that it had finally processed OK earlier today, and hat Apple should have notified me accordingly but apparently didn't.
So after 2 or 3 more apologies, she said that due to my inconvenience in needing to call, and for being on hold for so long (less than 2 minutes!), she was crediting back to my CC account the amount & tax of the black leather iPAD Smart Cover that I had also ordered!!! So just for calling, I'm getting the $69 cover for free! Cool beans!!!
Immediately, within less than a minute, after ending that call, I got an email from my CC company that they were concerned about a possible fraudulent charge from Apple for a very small amount for another item that I had orderd at the same time as the iPAD. And that was the reason for the email from Apple in the first place, however my CC had already paid the amount BEFORE they notified me to approve or disapprove that charge.
So because of my CC company's ineptness and bad timing with email notificaions, Apple rewarded me with the $69 (+ tax) credit! Ya gotta love it when disorganization causes a plan to come together!