Yesterday we were having all sorts of computer issues. Our ISP said we likely had a virus. I ran ScanGuard, Norton, and McAfee. All seemed fine for a while. Then we had an error message from Microsoft and couldn't get into the net at all. They had a support number to call. The support person sounded offshore (India) but seemed helpful. At one point I asked if it was a scam. He replied "no sir, I assure you not". They were logged into my computer and showed me some screen that showed 29 users had been accessing my account since 2017. He said they could fix it for $269 based on the number of intruders. He then said I could get extra protection for another $400. I balked at that and said just fix it for the lower cost. I was completely skeptical. I could watch what they were doing on my screen and they spent five hours cleaning it up. They also put some new tools on my pc. They gave me a phone number to call if I had any problems. I can contact them every month for the next year for a free checkup. Today I can say I am very happy with what they did. My laptop is running like brand new and no annoying popups. I feel very lucky we seemed to find a legitimate service. They even called this morning to make sure it was working correctly.
It juat made me think how dependant we all are on our computers and internet. We do all our banking, most purchases, and investments that way. And with the "go green" movement we do not receive paper statements anymore. Just try and imagine what life would be like without internet and computers. It just seems like a huge vulnerability when even our government can't protect against hacks.
Anyone had a similar issue?
It juat made me think how dependant we all are on our computers and internet. We do all our banking, most purchases, and investments that way. And with the "go green" movement we do not receive paper statements anymore. Just try and imagine what life would be like without internet and computers. It just seems like a huge vulnerability when even our government can't protect against hacks.
Anyone had a similar issue?