Camas Lilly
Recycles dryer sheets
- Joined
- Sep 18, 2007
- Messages
- 318
I like to shop early on the weekends to avoid the rush, take my time and look around. I am usually in the store anywhere from 6:00-7:30 am. I am finding more and more that when trying to check out at 7:30-9:00 am I am having to wait in line behind several people for the one register they have open or stand in a different line behind several people to check myself out. I typically have a cart full so I appreciate having a checker do the work as it is much faster for them to bag the groceries as well. As I wait in line, I can see other shoppers with a frustrated look as they search for a checkout line that is open.
The other day I went to a different store. This store had no registers open at 7:30 am on Sunday morning. There were plenty of people there and I had to again wait in line behind several people to check myself out. Then, and this is totally my fault, after I started checking out, I discovered the register didn't have a scale that I needed for the produce, so I had to move to another one and start over. While I was while checking out, the clerk came over and hit some buttons without saying anything. I asked if I had done something wrong, and she just walked away mumbling something inaudible. I was hoping she gave me credit for the item I had just double scanned because I had another in my previously filled bag, but no such luck.
On another trip to this same store, on Sunday morning, I was shopping for clothes. At 7:10 am I had a cart full and was told the fitting rooms didn't open until 9 am. Really? If the fitting rooms have hours, shouldn’t they post them? My regular store has never said anything about hours, but they do go find someone with a key to open them up since there is nobody manning the station. I still had no idea there might be separate hours for the fitting rooms, just lack of manpower at that time of day.
Last week I tried another store, but on Saturday morning, checking out around 9:30 or so. It was the same thing. Stand in line behind several people at the only register open or stand in line behind several people to check yourself out. I am OK with self-checkout with under 20 items maybe, but when you have a cart full, how fun is that to try to go through a self-checkout? Maybe they should take out all those unused registers and make a conveyor belt that scans all your groceries like the airport and you just stand at the other end and bag.
Don’t get me wrong, I am OK with scanning items, I do that at Sam’s, but the items are larger, the carts are larger and you are not trying to fill bags and place them back in your cart on top of unscanned items.
I am seriously considering ordering the things on-line that I can only get at Walmart, then going to the local discount grocery store across the street before heading to Walmart for pickup.
I enjoy walking around the store while drinking my coffee and looking at things while it is still quiet. I spend more money doing this and Walmart should recognize that. I would certainly save money if I started using the pickup service and I wouldn't have to fight the aisles with the pickers in the off hours either.
Has Walmart gotten so caught up in convenience that they are forgetting their brick and mortar clientele or am I just getting old and out of touch?
On a side note, that same day, I had to stop in Target for a special item. The store was near empty and so quiet you could hear a pin drop. I was in heaven! I would switch to them, but the prices are higher and selection limited, I might as well shop the discount store that has better selection. Why do merchants think we need music, etc. wherever we are? Gas pumps especially! Have you watched TV at the pump yet? I have.
The other day I went to a different store. This store had no registers open at 7:30 am on Sunday morning. There were plenty of people there and I had to again wait in line behind several people to check myself out. Then, and this is totally my fault, after I started checking out, I discovered the register didn't have a scale that I needed for the produce, so I had to move to another one and start over. While I was while checking out, the clerk came over and hit some buttons without saying anything. I asked if I had done something wrong, and she just walked away mumbling something inaudible. I was hoping she gave me credit for the item I had just double scanned because I had another in my previously filled bag, but no such luck.
On another trip to this same store, on Sunday morning, I was shopping for clothes. At 7:10 am I had a cart full and was told the fitting rooms didn't open until 9 am. Really? If the fitting rooms have hours, shouldn’t they post them? My regular store has never said anything about hours, but they do go find someone with a key to open them up since there is nobody manning the station. I still had no idea there might be separate hours for the fitting rooms, just lack of manpower at that time of day.
Last week I tried another store, but on Saturday morning, checking out around 9:30 or so. It was the same thing. Stand in line behind several people at the only register open or stand in line behind several people to check yourself out. I am OK with self-checkout with under 20 items maybe, but when you have a cart full, how fun is that to try to go through a self-checkout? Maybe they should take out all those unused registers and make a conveyor belt that scans all your groceries like the airport and you just stand at the other end and bag.
Don’t get me wrong, I am OK with scanning items, I do that at Sam’s, but the items are larger, the carts are larger and you are not trying to fill bags and place them back in your cart on top of unscanned items.
I am seriously considering ordering the things on-line that I can only get at Walmart, then going to the local discount grocery store across the street before heading to Walmart for pickup.
I enjoy walking around the store while drinking my coffee and looking at things while it is still quiet. I spend more money doing this and Walmart should recognize that. I would certainly save money if I started using the pickup service and I wouldn't have to fight the aisles with the pickers in the off hours either.
Has Walmart gotten so caught up in convenience that they are forgetting their brick and mortar clientele or am I just getting old and out of touch?
On a side note, that same day, I had to stop in Target for a special item. The store was near empty and so quiet you could hear a pin drop. I was in heaven! I would switch to them, but the prices are higher and selection limited, I might as well shop the discount store that has better selection. Why do merchants think we need music, etc. wherever we are? Gas pumps especially! Have you watched TV at the pump yet? I have.