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Old 03-07-2016, 11:19 AM   #21
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Doctor's and hospitals have resisted most of the changes that have occurred throughout the rest of the economy. I think it's because they don't have to change. .
Or more likely the result of the burden of HIPAA, a ludicrously misunderstood, incomprehensible mess of regulations - nuclear weapon of rules used to kill a fly of a problem all because some stupid lawmaker's diagnosis of herpes was found out by his wife.


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Old 03-07-2016, 11:28 AM   #22
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Or more likely the result of the burden of HIPAA, a ludicrously misunderstood, incomprehensible mess of regulations - nuclear weapon of rules used to kill a fly of a problem all because some stupid lawmaker's diagnosis of herpes was found out by his wife.
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Old 03-07-2016, 11:38 AM   #23
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Like Amethyst, I was able to use PDF instead of FAX for my recent real estate transactions - - for everything having to do with buying my dream house and selling my old house. And my real estate man was able to sign for me digitally. We did close in person but up until closing, I only had to send PDFs or phone.

If I had to send a FAX, I'd just run over to the former Kinko's (which I think is a UPS or Fedex store now) and I'm sure they'd be glad to FAX something for me if I paid them a couple of bucks or so.
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Old 03-07-2016, 11:46 AM   #24
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Speaking of fax security...

For several years my work number, which also has the ability to receive faxes (the system would capture the fax electronically and send it to me as an email attachment), had an exchange number that matched another area code in my state. If someone in my area code meant to dial a number in that other area code, but did not do it correctly, it would ring a number in my area code code. For some reason I started getting calls and faxes for the personnel department of a county school district in that other area code. You can image the type of personal information contained on some of those faxes.

I would try to contact the sender, if the fax contained an email address or return phone number, to warn them. Surprisingly more than half of them did not. I also contacted the school board, but the general response was "we'll we'll try to let people know, but we can't control their mistakes".

Eventually I stopped getting them, and my number was changed as well. So hopefully folks are now dialing the number correctly, or someone else is getting the misdirected faxes, or the personnel board decided to accept emails...
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Old 03-07-2016, 11:50 AM   #25
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Speaking of fax security...
You mean that big pile of papers sitting on the machine waiting for someone, anyone, to come by and help themselves. Yup, security.
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Old 03-07-2016, 12:24 PM   #26
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Or more likely the result of the burden of HIPAA, a ludicrously misunderstood, incomprehensible mess of regulations - nuclear weapon of rules used to kill a fly of a problem all because some stupid lawmaker's diagnosis of herpes was found out by his wife.


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As much as I share your love for HIPPA I don't think it's the reason. My last 3-4 years I w*rked I had to get HIPPA certified. The certification was probably a Megacorp internal thing that made it easier to fire me if I messed up. I had access to PHI(Protected Health Information) but no business reason to look at it. Seems pretty stupid to waste your time looking at other people's data much less jacking around with it.

Every year same training video same stupid exam. One of the highlights was watching "Jane" the poor lady that got canned for emailing PHI without encrypting it. No issues with email as long as it's encrypted, least for Megacorp's attorneys.
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Old 03-07-2016, 01:00 PM   #27
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Doctor's and hospitals have resisted most of the changes that have occurred throughout the rest of the economy. I think it's because they don't have to change. They face such little competition.
.
No........ It's because of HIPPA and the doc's lawyers advising them of the best ways to achieve compliance and avoid mega lawsuits from litigious patients. If some of your very confidential med info is grabbed and mis-used, the doc or hospital wants to be compliant to whatever procedures would best shield him/them from your zillion dollar lawsuit.
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Old 03-07-2016, 01:08 PM   #28
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No........ It's because of HIPPA
That the lab won't take credit cards?

Meanwhile Quest Diagnostics (a different lab) e-mails test results and offers online payment. So it can't be all about HIPPA.
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Old 03-07-2016, 01:26 PM   #29
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All I can add is that my optometrist is working towards accepting email documents. She's married to a retired IT manager (worked in my wife's office), who I'm sure is managing her network. They're in the process of installing a HIPPA approved email system and already are set up for email and text appointment confirmations and reminders.
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Old 03-07-2016, 01:30 PM   #30
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That the lab won't take credit cards?
.
No. Refer to my unedited post above and my reference to your confidential med info.
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Old 03-07-2016, 01:31 PM   #31
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That the lab won't take credit cards?

Meanwhile Quest Diagnostics (a different lab) e-mails test results and offers online payment. So it can't be all about HIPPA.
For me Quest Diagnostics send an email telling me my results are ready and I log onto their secure website to see the results. The same goes for my primary doctor and cardiologist.

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New lab results from Quest Diagnostics are now available in your MyQuest account. The format of the report may differ slightly from the copy your physician received. These results contain the most current information available at the time of this request.
If you have any questions or concerns regarding your results, please contact your physician's office.

You can login and view your lab results by clicking here.
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Old 03-07-2016, 01:50 PM   #32
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For me Quest Diagnostics send an email telling me my results are ready and I log onto their secure website to see the results.
And from their website they allow you to e-mail the results with nothing more than a simple disclaimer.
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File Type: jpg Lab Results.JPG (29.1 KB, 4 views)
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Old 03-07-2016, 01:53 PM   #33
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And from their website they allow you to e-mail the results with nothing more than a simple disclaimer.
There ya go..... ! Compliant! Each time you want them to send you your info via non-secure email, you have to authorize it.
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Old 03-07-2016, 01:56 PM   #34
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There ya go..... ! Compliant!
So an entirely easy hurdle to clear. No reason everyone can't do that.
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Old 03-07-2016, 02:07 PM   #35
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No reason everyone can't do that.
No, not really. But HIPPA and litigious patients are at the bottom of the quagmire and the root cause of the problem. Without HIPPA, labs, docs, hospitals, etc., would all be getting on board with the "modern electronic communication era" more quickly. Mine are all reasonable in this regard except for my primary care GP. I'd like to be able to access my decades of records they scanned into their system but, so far, they're not allowing this.
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Old 03-07-2016, 02:32 PM   #36
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And from their website they allow you to e-mail the results with nothing more than a simple disclaimer.
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There ya go..... ! Compliant! Each time you want them to send you your info via non-secure email, you have to authorize it.
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So an entirely easy hurdle to clear. No reason everyone can't do that.
Exactly.

Traveling as much as we do I've tried really hard to get everything delivered and accessible electronically. Our apartment lease comes up for renewal usually while we are away and the last 3 years now it has been very easy since they have a secure website where we can review and electronically sign a lease.

Twice last year while traveling we received paper checks that were only valid for 90 days but our son picked them up for us from the mailbox, e-mailed photos of the checks and I was able to apply a signature on the back using adobe reader and make a mobile deposit.
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Old 03-07-2016, 02:51 PM   #37
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The last time I went to the doctor's office they had me sign a bunch of new forms. I don't remember what it was all for, but there's no reason one of those forms couldn't be a blanket authorization to conduct business electronically.

There's only one reason they don't do it: They don't care. They don't have to. They're the phone company health care industry.

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Old 03-07-2016, 03:01 PM   #38
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there's no reason one of those forms couldn't be a blanket authorization to conduct business electronically.
By conduct business, do you mean they send you bills, you make credit card payments and that sort of thing? Or, are you including sending you highly confidential medical reports, test results, scans, etc. ?
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Old 03-08-2016, 09:10 AM   #39
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Speaking of fax security...
I had a work phone number that was often confused with the direct number of a CEO of a tech company. I adopted the tactic of saying, Mr. CEO does not work here anymore. Problem went away in a week.
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Old 03-27-2016, 11:53 AM   #40
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I was just reminded of this thread. DS needs copies of his college transcripts. All have two options, in person request or fax. One has an online option which he can't use (he lives abroad and it blocks non-US internet traffic) so I used it this morning. Their definition of online - once the credit card has been charged it links to a PDF which must be signed and faxed.
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