athena53
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- Joined
- May 11, 2014
- Messages
- 7,383
I've been using Costco Optical for years after seeing the advice here. I just got a letter form the Optometrist who does all the appointments; she said that Costco had found it "difficult to find associate doctors to continue to provide the coverage needed" and now they're switching to a telehealth model where a tech will run the tests and a doc will be there on video call. If I read between the lines, they were trying to keep the costs down so weren't offering enough to attract new doctors. She's moved to a nearby practice and my records will be transferred although I can also request that they be sent to me.
I'm fine with the idea of telehealth for many issues but this seems like a degradation in quality of service and I'll likely switch to the practice she just joined when I need another exam. Fortunately I don't have any complex eye issues. Will also go straight to Zenni for glasses; I've used them mostly for sunglasses and "spare" regular glasses.
Anyone else have this happen at their Costco?
I'm fine with the idea of telehealth for many issues but this seems like a degradation in quality of service and I'll likely switch to the practice she just joined when I need another exam. Fortunately I don't have any complex eye issues. Will also go straight to Zenni for glasses; I've used them mostly for sunglasses and "spare" regular glasses.
Anyone else have this happen at their Costco?