I called the Fidelity 401k help number yesterday to discuss some plan features. After a brief conversation about my issue, the rep asked me if I would be willing to allow him to review my plan. I took the bait. Afterwards, I reluctantly agreed to a set phone meeting with a 'senior vp' planner. The confirmation email allowed me to reschedule or cancel the appointment. I cancelled. Today, I not only receive a phone voice message from the 'senior vp,' but also a text. Do they really care that much? I know my plan and numbers inside and out. What is their ultimate goal?