easysurfer
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- Jun 11, 2008
- Messages
- 13,155
Done deal. Put in the cancel order for my old internet.
Of course had to do that dance that went like..
Operator: You are cancelling, so sorry to hear that?
Me: Yep.
Operator: Guess what? You are in a U-Verse area, we can set that up for you. Is that ok?
Me: No, I just want to cancel my dsl.
Operator: Who do you have for TV service?
Me: I happy with OTA, don't have a tv service or cable, use my own antenna.
Operator: Do you have your cell phone with us? We have a plan, your wife and kids can be included too?
Me: (thinking to myself...I'm not married and don't have kids, but they just assumed I do. Their customer profiling didn't know that?).. No that's okay, I just go use a prepaid phone.
Operator: You'll get a free phone
Me: No thank you.
Finally...knowing that I really just want to cancel, the operator says if I change my mind, I can get the connection reactivated within 30 days.
She goes ahead and writes up the cancellation order.
Me... left feeling like someone just tried to sell me a car that I wasn't looking for
Of course had to do that dance that went like..
Operator: You are cancelling, so sorry to hear that?
Me: Yep.
Operator: Guess what? You are in a U-Verse area, we can set that up for you. Is that ok?
Me: No, I just want to cancel my dsl.
Operator: Who do you have for TV service?
Me: I happy with OTA, don't have a tv service or cable, use my own antenna.
Operator: Do you have your cell phone with us? We have a plan, your wife and kids can be included too?
Me: (thinking to myself...I'm not married and don't have kids, but they just assumed I do. Their customer profiling didn't know that?).. No that's okay, I just go use a prepaid phone.
Operator: You'll get a free phone
Me: No thank you.
Finally...knowing that I really just want to cancel, the operator says if I change my mind, I can get the connection reactivated within 30 days.
She goes ahead and writes up the cancellation order.
Me... left feeling like someone just tried to sell me a car that I wasn't looking for
Last edited: