harllee
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
I have been a customer Bank of America ( or a predecessor banks) for over 30 years. I used to have alot of accounts with them (checking, CDs, business account, mortgage) but over the years I have moved most of my business to the local credit union. The only thing DH and I have at BofA now is a cash back Visa card. Anyway, yesterday I get a letter from BofA that says they need alot of info from me--date of birth, physical address (I get my mail at a PO box), phone number, SS#, citizenship info and that I have to bring my government photo id to a local branch office. (DH is a joint owner of the credit card but none of this info is requested of him.) The letter says I have to give all this information to a BofA location by 5/14/18 or the will cancel my "account"-- they don't identify what account.
I am concerned about identity theft so I immediately go to the BofA office. The person there says there is no identity theft that this all has to do with my BofA Visa card and has to do with the Patriot Act. I tell them i know they already have all this information from a few years ago when I got an increase in my line of credit and they say they need it anyway. I ask them if they need it for my DH and they say no they already have it for him.
Since I currently use this card I decide to give them the info but I wonder what is going on? I could cancel this card and get one at the Credit Union or elsewhere but I like the cash back feature of this card.
Anyone run into this at BofA or any other bank? I wonder what is going on?
I am concerned about identity theft so I immediately go to the BofA office. The person there says there is no identity theft that this all has to do with my BofA Visa card and has to do with the Patriot Act. I tell them i know they already have all this information from a few years ago when I got an increase in my line of credit and they say they need it anyway. I ask them if they need it for my DH and they say no they already have it for him.
Since I currently use this card I decide to give them the info but I wonder what is going on? I could cancel this card and get one at the Credit Union or elsewhere but I like the cash back feature of this card.
Anyone run into this at BofA or any other bank? I wonder what is going on?