We were given a Ring 2 as a present. After having it installed for a couple of months, my opinion is that it is pure garbage. A hotspot is twenty feet away, so no issues with WiFi connectivity. However, the device simply does not work reliably. Since our free 30 day trial of cloud storage expired, it has become pretty much useless as anything other than a motion detector. Being able to watch live video or using the intercom is dicey at best as the device fails to respond when trying to view the camera either on my local network or remotely. Other times, it can take 30 seconds or more to connect. No other device on our network has issues with connectivity locally or remotely, so after too much troubleshooting, it seems the problems lie with Ring.